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R6220 disconnects
I have random disconnections with my device, not much in the beginning but now it's more and more frequent ? any help would be greatly appreciated . As I look around the community site i have seen t...
Hi Ronald-Lisa-201,
It is possibly a network environment issue if your location has a lot wireless networks that may interfere with the signal. You can still try to re-flash the firmware then reset and reconfigure the router as an isolation step. You can check the links below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665Regards,
Dexter
Community Team
Hi Ronald-Lisa-201,
1. What is the firmware version of the router?
2. Are all devices affected (wired and wireless)?
3. Have you tried resetting the router?
4. Have you tried changing the wireless channel (if issue is wireless only)?
5. Is the connection straight from the modem stable?
Regards,
Dexter
Community Team
Thanks for your reply,
I am having the issues with the wireless, the plugged desk top has no disconnects.
I did reset the router with the tech via support call
the connections a re all good
how do i change the wireless channel ?
Ronald-Lisa-201 wrote:
how do i change the wireless channel ?
Pages 118, 119 here: http://www.downloads.netgear.com/files/GDC/R6220/202-11443-04_R6220_EN_08Jan2016.pdf
Change "auto" to the desired channel number.
I have tried those items thanks, here is whats still happens. it will connect then drop over and over then it will connect and stay for longer periods ??
