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R6220 disconnects
I have random disconnections with my device, not much in the beginning but now it's more and more frequent ? any help would be greatly appreciated . As I look around the community site i have seen t...
Hi Ronald-Lisa-201,
It is possibly a network environment issue if your location has a lot wireless networks that may interfere with the signal. You can still try to re-flash the firmware then reset and reconfigure the router as an isolation step. You can check the links below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665Regards,
Dexter
Community Team
Thanks for your reply,
I am having the issues with the wireless, the plugged desk top has no disconnects.
I did reset the router with the tech via support call
the connections a re all good
how do i change the wireless channel ?
Ronald-Lisa-201 wrote:
how do i change the wireless channel ?
Pages 118, 119 here: http://www.downloads.netgear.com/files/GDC/R6220/202-11443-04_R6220_EN_08Jan2016.pdf
Change "auto" to the desired channel number.
I have tried those items thanks, here is whats still happens. it will connect then drop over and over then it will connect and stay for longer periods ??
Hi Ronald-Lisa-201,
We recommend using a WiFi analyzer app /program to check for the best wireless channel. You can use the NETGEAR Genie WiFi analyzer for Android. You can also check the links below.
http://kb.netgear.com/app/answers/detail/a_id/23783
http://kb.netgear.com/app/answers/detail/a_id/24095
Regards,
Dexter
Community Team
i waited a while to responed, but the problem is constant, maybe it's overlapping wifi in my building but I tried to change the
channel but it still happens I must reboot every time to get wifi working without the on / off disconnections