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Forum Discussion
kchumps
Jan 31, 2020Star
R6220 Internet LED not working
As of maybe two hours ago, I can no longer connect to my router. I still have a connection if I plug my pc into the modem, but that's a PITA. Any suggestions? Resetting does nothing. I tried that tip ...
- Jan 31, 2020
What are all the lights on the router doing?
What modem are you using?
did it randomly stop or what were you doing when it disconnected?
Can you hardwire into the router to access the gui?
Have you tried a factory reset? Push and hold reset while its powered on for 7-15 seconds. The lights should change.
plemans
Jan 31, 2020Guru - Experienced User
What are all the lights on the router doing?
What modem are you using?
did it randomly stop or what were you doing when it disconnected?
Can you hardwire into the router to access the gui?
Have you tried a factory reset? Push and hold reset while its powered on for 7-15 seconds. The lights should change.
kchumps
Jan 31, 2020Star
What are all the lights on the router doing?
- Power light is solid green. Wi-Fi light is blinking, WPS light is on.
What modem are you using?
- Surfboard SB6141
Did it randomly stop or what were you doing when it disconnected?
- Randomly stopped at like 9:30 this morning, was on my PS4
Can you hardwire into the router to access the gui?
- Can I do that if there's no signal?
Have you tried a factory reset? Push and hold reset while its powered on for 7-15 seconds. The lights should change.
- No, I'll try that now