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Forum Discussion
kchumps
Jan 31, 2020Star
R6220 Internet LED not working
As of maybe two hours ago, I can no longer connect to my router. I still have a connection if I plug my pc into the modem, but that's a PITA. Any suggestions? Resetting does nothing. I tried that tip ...
- Jan 31, 2020
What are all the lights on the router doing?
What modem are you using?
did it randomly stop or what were you doing when it disconnected?
Can you hardwire into the router to access the gui?
Have you tried a factory reset? Push and hold reset while its powered on for 7-15 seconds. The lights should change.
kchumps
Jan 31, 2020Star
Yeah it only works through the modem, that's what I'm on now. The router is a hunk of junk at the moment. Oddly enough it shows up on my phone when searching for connections, but with no connection
plemans
Jan 31, 2020Guru - Experienced User
kchumps wrote:Yeah it only works through the modem, that's what I'm on now. The router is a hunk of junk at the moment. Oddly enough it shows up on my phone when searching for connections, but with no connection
BTW, the router will show up as from the sound of it the wifi is working. It just isn't getting signal from the modem. The goal is to figure out if its a modem issue or router issue causing the problem.
Also, check your ethernet cable between the modem/router. If you have a different cable, try replacing it.