NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R6220 Router - Cannot See WD MYCLOUD Network Drive
I have recently swapped over to an R6220 Router. All works fine except I cannot see my WD Mycloud Network Drive. The drive was visible and worked fine on my old Router. All the LED's on the WD Dri...
Try putting the netgear in AP mode. You'll lose its routing function and have to rely on the sagecom for router but will still be able to use its wireless and ethernet ports. But it'll put all your devices on the same subnet.
I am connecting via Ethernet
It's a WD My Cloud 2TB
There is no make or model on the Modem/Router supplied by our ISP, but I think it's a Thomson.
Windows 10 Laptop is set up as Private, but have tried with Public also.
Everything else works just fine.
DarrenCG wrote:I am connecting via Ethernet
It's a WD My Cloud 2TB
There is no make or model on the Modem/Router supplied by our ISP, but I think it's a Thomson.-----Is it a modem/router? Are you in a double nat situation? that can cause situations like you're experiencing.
https://kb.netgear.com/30186/What-is-Double-NAT
Windows 10 Laptop is set up as Private, but have tried with Public also.
Everything else works just fine.