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Forum Discussion
pgordon15
May 04, 2017Aspirant
R6220 Router disconnects ALL THE TIME
At least once a day, usually more, I will completely lose internet connection on all devices on my network, whether they are hard-wired or wireless. If I turn my router off, then on again, everythin...
- May 16, 2017
Hi Loggia729,
1. What is the model number of your router?
2. Which light is lit red?
3. Have you tried going through the setup procedure? The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/22697
http://kb.netgear.com/app/answers/detail/a_id/22717
Regards,
Dexter
Community Team
DexterJB
May 08, 2017NETGEAR Moderator
Hi pgordon15,
1. Have you tried doing a factory reset on the router?
2. You can try changing the MTU value. Check the links below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
3. If the issue persists, you can try re-flashing the firmware then reset and reconfigure the router.
Regards,
Dexter
Community Team