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R6220 router-Epson Printer and IPhone show offline
R6220 and Epson XP-630 connection issues. My Epson XP-630 is connected via wireless. The Netgenie software show the printer on line for a short period of time then the Status shows offline. I am u...
- I spoke to level 2 tech support. We attempted to reset the router as you had said. According to the tech and the responses the router gave us, there is something wrong with the hardware in the router. I will be exchanging it.
Hi Efelch98908,
If the printer is connecting via wireless, then you do not need the NETGEAR Genie software/app. Just make sure that the printer drivers are properly installed on the computer you want to print from. Also, please make sure that the printer is among the attached devices on the router. You can do that by accessing the router UI via a browser then going to Advanced > Administration > Attached Devices.
Regards,
Dexter
Community Team