NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Redwoodemily
May 05, 2017Follower
R6220 router only has 5g
Rebooted router this morning due to another issue with wireless printer. Now my computer can't find our wireless network. Phone and tablet connected just fine on 5G network. HP support said computer c...
- May 11, 2017
Hi Redwoodemily,
Please make sure that the wireless SSID broadcast for the 2.4GHz band is enabled. You can check the link below.
http://kb.netgear.com/app/answers/detail/a_id/24095
Regards,
Dexter
Community Team
DexterJB
May 11, 2017NETGEAR Moderator
Hi Redwoodemily,
Please make sure that the wireless SSID broadcast for the 2.4GHz band is enabled. You can check the link below.
http://kb.netgear.com/app/answers/detail/a_id/24095
Regards,
Dexter
Community Team
DexterJB
May 17, 2017NETGEAR Moderator
Hi Redwoodemily,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team