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Forum Discussion
bergatagen
Dec 31, 2023Aspirant
R6220 unable to configure connected devices
Hi I'm new to this forum, I have a question regarding R6220, I hope this is still a valid product to ask about (or if not I'd like to know what is the current recommended model) My question, or ...
- Jan 02, 2024
bergatagen wrote:
And thirdly, what I'm primarily trying to do is to name the devices, as over the time the family gets new devices, and I'd like to name them to know who they are, since there's also accidental attempts to connect from neighbours, which I'd like to prevent.
The appearance of the GUI in Netgear's Nighthawk app depends on the firmware. Older devices won't look quite the same as new stuff. Here is what I see in the MR90.
- Basic
- Attached Devices
- Click device
- Edit Device
You should see something similar. That is certainly the pattern in my old R7800.
If you are using Windows, the old Netgear Genie lets you rename devices.
genie | Product | Support | NETGEAR
Netgear wants to kill it – which is why it is hidden away on the support pages – but some of us diehards like it. This has a Network Map
Click a device and then Modify.
michaelkenward
Jan 02, 2024Guru - Experienced User
bergatagen wrote:
Hello again. Let me rephrase my question since I'm not sure if I was unclear in my initial post.
I am not looking to troubleshooting routing or connectivity, the router basic networking works fine.
I am not convinced.
The features available on your router depend on how the R6220 and the rest of the network manage routing and connectivity.
bergatagen
Jan 02, 2024Aspirant
Thanks for that clarification! That at least in part answers my question, the features should be there, and have not been removed. So I can focus on troubleshooting further rather than replacing the router as deprecated.
I can't find how you do the quotes, but in response to your saying
"The features available on your router depend on how the R6220 and the rest of the network manage routing and connectivity."
I could try to get in touch with the city ISP to clarify their setup, but what more specifically am I looking for with them?
If the router needs internet connecttivity for the admin management page to work, what should I check for, does it need to access some specific internet IP adress or port at Netgear or elsewhere for the management to work?
Again, to illustrate, this is the page I'm looking at, and even though I can select one or more devices, the buttons for remove ("ta bort"), add ("lägg till") and edit ("redigera") will only grey out or light up, they can't be pressed, nothing happens at all if I select a device and for example press edit/"redigera"
For reference, here (the red section) is the error that gets logged in the browser when I select a device and try to click "edit"
Am I looking in the wrong place, or is it as you suggest the router is not working properly?
Any thoughts on what else I could look for ?
Best regards
Mike
- bergatagenJan 02, 2024Aspirant
Wonderful, it works 🙂
I installed Genie, and when using it I get the full functionality again, I can now change settings and edit names of devices as I used to be able to do through the web browser before.
And as you can see from my previous reply, the browser says something about a missing schema, while I don't know the details about that I can only assume this is what makes the browsers not, but it works in the old Genie app.
From my quick googling this seems to be OS-related, and I'm on Windows 11, so I will try to get hold of a Linux machine and test on that as soon as I can, but for now the case is resolved by using Genie.
Thank you so much for your reply and that link!
Here's the map from Genie by the way
Best regards
Mike
- bergatagenJan 02, 2024Aspirant
I spoke to soon, it's solved but partially 🙂
While I can change the names of devices in Genie, and they are saved/persisted between sessions, i.e. if I close and restart the app. the changed names of devices do not show up when accessing the router via the web browser.
In the browser they're still only listed as "unknown" even if they are named in Genie. Does Genie only save settings locally and not update the router? If so I can live with that, I just wanted to check so I'm not missing any step.
Best regards
Mike