NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Retired_Member

Apr 06, 2019

Solved

R6220 v1.1.0.86 cannot connect to facebook and google sometime

My new R6620 cannot connect to facebook and google sometime when update to v1.1.0.86, if I back to v1.1.0.80, it solved the problem but it will have high ping in online games? Any help?

DexterJB
Apr 19, 2019
Hi Retired_Member,

Welcome to the community!

If you haven't yet, we recommend resetting the router to factory settings after the update. The steps are described here. Let us know how it goes.

Dexter

NETGEAR Moderator

Apr 19, 2019

Hi Retired_Member,

Welcome to the community!

If you haven't yet, we recommend resetting the router to factory settings after the update. The steps are described here. Let us know how it goes.

Dexter