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Forum Discussion
Solved
R6220 wireless misbehaving
I have having no end of frustrations with my router. I should say that it was working perfectly for months, but suddenly these new problems have started arising. Here are my devices: * Netgear R...
Hi rjonesq,
1. What is the firmware version of the router?
2. Please make sure that the devices are not connected to the guest network if it is enabled.
3. Does the issue persist on your other wirelessly connected computers?
4. Have you tried resetting the router?
Regards,
Dexter
Community Team
1. The firmware version is V1.1.0.34_1.0.1. The update tool says this is the most up to date verison.
2. The guest network is not enabled (it has *never* been enabled) and nothing is connected to it. However I do agree that the devices are *acting* like they are isolated on the guest network. I discovered that if I connect to the 5GHz network, I can see and connect to wired devices. However, if I connect to the 2.4GHz network, I have the problems described above. The reason my laptop could talk to my printer was that my printer can only connect to the 2.4GHz network. If I connect my laptop to the 5GHz network, I can connect to the router but not to the printer. If I connect my laptop to the 2.4GHz network, I can connect to the printer but not to the router or any other wired devices. I can connect to the *internet* with both options.
3. Yes, I am having the same issue with every wirelessly connected device. None of my laptops can connect to the Netgear Genie on the 2.4GHz network.
4. I tried resetting the router today. I saved my settings first then restored them after the reset. There has been no change in the behavior. I still cannot connect to the router if I am on the 2.4GHz connection, and I still cannot connect to my printer if I am on a wired connection or a 5GHz connection.