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Forum Discussion
R6230 GUI log on requiring me to create a Netgear account to proceed
I have done this dozens of times with previous models. I go through the manual configuration, I put all the settings how I want them. As soon as I connect the Internet port I am unable to log on. I...
cep10189 wrote:
Why does it think I need a Netgear account to setup my Router.
It doesn't. If that was essential there would be many more messages here about this issue.
I suspect that you are doing something wrong. Hnce my questions.
For example, this doesn't make sense.
cep10189 wrote:
... when I plug the Netgear R6230 into the Internet.
What do you mean by that? What are you doing?
You don't plug the R6230 into the Internet. You plug the R6230 into a modem – we still don't know what that modem is – that you have already set up to connect to the Internet. But you have to do this in the right way.
I have told you where to look for the correct way of setting up a router. You have just come back with exactly the same question – answered already – that you asked in your first messages.
If you have just bought this R6230 then you have 90 days of free support that is intended to get you through the setup process.
I invite you to purchase one of these NETGEAR R6230 devices and check it for yourself.
I am not crazy and I have had 3 other individuals look this over and walk through the setup with me.
I have 3 of these devices in my possession and they all do the same thing, whether I set it up choosing the "Manual" Setup option or the "Genie" option. Same result I have to setup or log in to a Netgear account.
Once I enter or create an account that is required to continue, everything works.
My initial question still stands however I will modify the wording to better reflect the issue.
"Why am I required to set up (or log on with) a Netgear account to configure my Netgear R6230 device?"
So the key takeway is if you are using a static IP Address you might have to create a Netgear account to use the device.
Thank you and best of luck.