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Forum Discussion
sb801
Apr 29, 2024Aspirant
R6230 Intermittent / Failing Internet Connection
I have a Netgear ac1200 model R6230 router and, starting last night, I was not able to successfully gain a consistent internet connection through the router. I had no prior issues since upgrading th...
plemans
Apr 29, 2024Guru - Experienced User
what modem is it?
have you tried a factory reset and reinstall?
sb801
Apr 29, 2024Aspirant
The modem is DOCSIS 3.1 model EN2251.
I have not tried a factory reset / reinstall.
- plemansApr 29, 2024Guru - Experienced User
try the reset. Maybe something was corrupted in it
- sb801Apr 30, 2024Aspirant
I performed a factory reset but I am still experiencing the same inconsistent internet connection performance and frequent disconnects.
What is happening is very strange. For example, one of the ways I test the connection is through my Iphone connected to the wireless network. I run a speed check using the Speedtest app by Ookla. The first test after a power cycle performs well. Then on the second or third test it is extremely slow or it fails with no connection. What is weird is the server that it uses does not stay the same from the first to subsequent tests. I don't recall this happening before. Not sure if this is helpful or not.
- plemansApr 30, 2024Guru - Experienced User
Try a device hardwired to the router. We need to figure out if its an inconsistent wireless issue, if the whole router is inconsistent, or if it has something to do with the connection to modem