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Forum Discussion
wac721
Mar 11, 2017Follower
R6250 Will Not Stream Netflix
I have had no problem with my wired or wireless network over the past year but a week ago I have been having issues streaming from netflix. This is only an issue when I connect through the router (wired or wireless). When I use an eathernet cable straight from the cable modem I am not having a probblem. I have been using the site fast.com to check speeds and when I connect directly from the modem the speed is around 80 mbps and when I connect through the router I get speeds of 5 kbps (YES KBPS NOT MBPS). I have reset the router many times and have used several devices (PC, phone, PS3, Fire Stick) and all have the same issues. I have also made sure that the site is not blocked by logging onto the router and going to Advanced --> Security --> Block Sites.
Is there anything else I can try?
Hi wac721,
1. What is the firmware version of the router?
2. You can try changing the MTU value. The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
3. If the issue persists, you can try re-flashing the firmware of the router then reset and reconfigure it.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665Regards,
Dexter
Community Team
2 Replies
- DexterJBNETGEAR Moderator
Hi wac721,
1. What is the firmware version of the router?
2. You can try changing the MTU value. The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
3. If the issue persists, you can try re-flashing the firmware of the router then reset and reconfigure it.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665Regards,
Dexter
Community Team