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Forum Discussion
R6260 WIFI Latency/Packet Loss Issue
Hello, So I purchased a Netgear R6260 router last year around September and ever since then I've had a problem with the WIFI. So the problem only happens while connected to the WIFI (both 2.4G...
Hi Angelo22, welcome to the community. We'd like to know the following.
What troubleshooting steps have you tried other than resetting the router and updating the firmware?
What speeds are you getting on your wireless devices (2.4GHz and 5GHz)?
Has this issue occurred with other firmware versions as well?
Dexter
NETGEAR Team
Hey DexterJB,
So I ended up calling tech support a few days ago and they advised me to set up my main WIFI device IP address as the default DMZ server which has not fixed the issue yet. I've also changed my DNS on both the IPv4 and IPv6 settings to Cloudfare (1.1.1.1) and (1.0.0.1) on both my WIndows 11 PC and the router itself. All to no avail.
EDIT: Forgot to mention my fastest 2.4Ghz download speeds are around 80mbps and 5Ghz is 231mbps (same as my Ethernet connection)
Angelo22 wrote:
Hey DexterJB,
So I ended up calling tech support a few days ago and they advised me to set up my main WIFI device IP address as the default DMZ server which has not fixed the issue yet. I've also changed my DNS on both the IPv4 and IPv6 settings to Cloudfare (1.1.1.1) and (1.0.0.1) on both my WIndows 11 PC and the router itself. All to no avail.
Sounds like witchcraft.
EDIT: Forgot to mention my fastest 2.4Ghz download speeds are around 80mbps and 5Ghz is 231mbps (same as my Ethernet connection)
Those are about the best you can expect for many wifi devices. The speed of those depends on the wifi client, not the router.
When it comes to devices, the R6260 is pretty well the bottom of the Netgear range.
I used to have a cheaper Netgear router years ago and it was amazing. I had no issues with it for about 5 years. I decided to upgrade to a router that supported 1Gbps download speeds. I plan to upgrade sometime this year since my ISP recently finished infrastructure in my area for it. I have been so disappointed with the WIFI capabilities of this router that I'm considering selling it and buying another brand like Linksys.
