Forum Discussion

Justa15's avatar
Justa15
Aspirant
Feb 26, 2017
Solved

R6300 updated app lockout

Using iOS and just recieved new update. Now I cannot connect to box. How do I get it fixed. Old system did not allow me to change and now new update won't let me connect
  • DexterJB's avatar
    Mar 02, 2017

    Hi Justa15,

     

    Please try uninstalling and re-installing the app. Also, please check if the issue persists on your other devices when using the Genie app/program.

     

    Regards,

     

    Dexter

    Community Team