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Solved
R6300 v1 Cannot Connect Directly to Cable Modem Anymore
I had used a R6300 v1 router with an old cable modem, Motorola SB5100, for over 4 years without any problem. A couple of weeks ago, the internet LED on R6300 went out. I thought it might be an et...
Hi sunnyoc,
Try MAC spoofing on the R6300. Check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/1086
Regards,
Dexter
Community Team
Did you reboot both the router and modem sometimes you need to restart both to clear a problem if the modem and router lose power or have a problem?
Yes, I did this many many times. I also reset the router once. Still, the R6300 router wouldn't talk to the cable modem directly.
Did your reboot do things in the recommended order?
- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
It seems that this is important as it means that things take control of their settings in the right order and don't get their configurations in a twist.
Yes, I did all these.
Any lights lighting up on the router and you are getting internet if you connect a computer direct to the modem right?
Try this plug the lan from the modem into any free lan port on the router and see if the light lights up for that port if so you could have dead internet port if not a possible bad lan cable. I know the router will not use the lan port as internet but the switch in the router should act like a network switch and pass a signal to the other lan ports of the router under netgears firmware.
If you can make your lan cables you can make a test plug for your lan ports take a rj45 plug and wire pin 1 to pin 3 and pin 2 to pin 6 this be enough to operate at the 100mb (orange collor) on the lan port it is pluged into.
