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jpaz's avatar
jpaz
Aspirant
Jan 03, 2017
Solved

R6300 v1 Windows 10 compatibility issue - "router not supported." Does R6300 v2 patch work forthis?

Appreciate help on this. Since Windows 10 was installed, unable to log on to the router. Message given is that router is not available or not supported. There is a listing of R6300 v2 on the netge...
  • jpaz's avatar
    jpaz
    Jan 03, 2017

    Thanks for your prompt response, M

     

    This message appeared in Genie (latest version), and from the browser attempt to connect to the router.

     

    Thought the windows 10 drivers were different, and that may have caused the problem.  However, upon powering down the router and leaving it be for awhile, when I restarted it, the router is now recognized.  

     

    Another mysterious occurance where things go out of whack in the night....

     

    Appreciate your help!