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Forum Discussion
CyberCoach
Nov 28, 2016Aspirant
R6300 Wireless Speed Drops, Requires Hard Reset to Restore
Need some help. I have an R6300v1 running latest firmware v1.02.2.78. Noticed wireless speeds on 2.4 and 5.0 below 1 Mbps. I connect to internet at 100Mbps +. I'm using Speedtest.net. Once it...
- Dec 21, 2016
Please consider this problem closed. The relaod and reset to default was performed and since then there has been no issues.
Thanks agian for quick, professional help.
DexterJB
Nov 29, 2016NETGEAR Moderator
Hi CyberCoach,
You can try manually re-flashing the latest firmware then do a factory reset and reconfigure the router again. The links below may help you out.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
- CyberCoachNov 29, 2016Aspirant
Thanks, I'll give of those a read.
I've been on the web and there seems to be this reset process called the 30/30/30. Hold reset button thirty seconds, without releasing, unplug and continue holding another 30 seconds and finally without releasing reset button, plug in and hold for another 30 seconds.
Is this process okay to run on a R6300 and is there any value to erasing the nvram?
Thanks.
- DexterJBNov 29, 2016NETGEAR Moderator
Hi CyberCoach,
Yes, it is something that you can try and there are many who claim that it worked for them but it is not something where we can guarantee the end result. It is usually done when the device does not seem to reset back to factory defaults and continue to retain the configuration which may or may not have something to do with some issues on some devices.
Regards,
Dexter
Community Team
- CyberCoachNov 30, 2016Aspirant
Thanks.
I read the articles. Both very straight forward. I am concerned that indeed something is not resetting correctly as I have had to do this twice and I know I held reset for more than eight seconds. Each time I lost all my settings.
You have me concerned when you say you can't guarentee end result if I perform 30/30/30. I really just want to ensure the nvram is totally cleared and that I can get Netgear firmware reloaded. If the 30/30/30 would potentially kill router that is a non starter.
On Wednesday morning I will reload firmware as suggested and I will reset. I've been impressed with this router so far. Bought two for clients. Really don't want to replace it and would be concerned that a replacement will have have the same flaw in its workings.
I'll perform and post.
Thank you for your help.