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Forum Discussion
Seelaender1
Nov 18, 2022Aspirant
R6300v2 Can't Logon - Serial number not recognized
When I put the serial number on the label off the back of my R6300v2, the one just above the MAC address, into the when Router Password Recovery screen, it states "The information you entered does no...
- Nov 18, 2022
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
FURRYe38
Nov 18, 2022Guru - Experienced User
You'll need to factory reset the router and setup from scratch by pressing the reset button for 10 seconds then release. Wait for the router to come to ready, then log in to 192.168.1.1 using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.
- Seelaender1Nov 18, 2022Aspirant
Thank you for the reply. I was able to reset the router.
- FURRYe38Nov 18, 2022Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡