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R6300v2 dropping offline regularly
I have this problem that seems to have begun with the last firmware update. On regular intervals, between 30 and 120 minutes, the router stops responding. I get no errors anywhere I can find them, an...
Hi TristanX,
1. Please indicate the firmware version of the router.
2. Please make sure you do a factory reset every time you do a firmware update.
3. Does the connection drop on both wired and wireless connections via the router?
4. You can try changing the MTu values if the wired connection is affected. The link below may help out.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
Regards,
Dexter
Community Team
I'm really frustrated by this, and just found out I have no support options as this was a replacement router for a previous one that failed. This is happening multiple times a day, every
single
day
This is unacceptable. I see a LOT of other customers are having this same issue, with no resolution, across multiple versions of your hardware. When are we going to see a resolution to this? this did not happen with this frequency or regularity until the recent security firmware update. PLEASE help, I do not want to have to throw this against the wall and get a different brand.
Hi TristanX,
1. Please indicate the firmware version of the router.
2. Please make sure you do a factory reset every time you do a firmware update.
3. Does the connection drop on both wired and wireless connections via the router?
4. You can try changing the MTu values if the wired connection is affected. The link below may help out.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
Regards,
Dexter
Community Team