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Forum Discussion
TristanX
Oct 14, 2017Guide
R6300v2 dropping offline regularly
I have this problem that seems to have begun with the last firmware update. On regular intervals, between 30 and 120 minutes, the router stops responding. I get no errors anywhere I can find them, an...
- Oct 15, 2017
Hi TristanX,
1. Please indicate the firmware version of the router.
2. Please make sure you do a factory reset every time you do a firmware update.
3. Does the connection drop on both wired and wireless connections via the router?
4. You can try changing the MTu values if the wired connection is affected. The link below may help out.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
Regards,
Dexter
Community Team
DexterJB
Oct 15, 2017NETGEAR Moderator
Hi TristanX,
1. Please indicate the firmware version of the router.
2. Please make sure you do a factory reset every time you do a firmware update.
3. Does the connection drop on both wired and wireless connections via the router?
4. You can try changing the MTu values if the wired connection is affected. The link below may help out.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
Regards,
Dexter
Community Team