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Forum Discussion
Zisch
Mar 08, 2018Follower
R6300V2 Internet keeps disconnecting after a short time
My internet is disconnecting for about 4 seconds circa every 30 seconds and sometimes it just goes crazy. I updated my firmware (V1.0.4.24) and i restarted my router and checked my ethernet cable if ...
- Mar 09, 2018
Zisch wrote:
My internet is disconnecting for about 4 seconds circa every 30 seconds and sometimes it just goes crazy.
What do the lights show on the router?
Are you sure that it isn't the modem that disconnects?
Zisch wrote:
I updated my firmware (V1.0.4.24) and i restarted my router ...
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
michaelkenward
Mar 09, 2018Guru - Experienced User
Zisch wrote:
My internet is disconnecting for about 4 seconds circa every 30 seconds and sometimes it just goes crazy.
What do the lights show on the router?
Are you sure that it isn't the modem that disconnects?
Zisch wrote:
I updated my firmware (V1.0.4.24) and i restarted my router ...
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.