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Forum Discussion
marshun1
Apr 11, 2016Aspirant
r6300v2 problems
ive cycled my router and modem checked for updates on my router factory reset i cannot connect to my router through the IP address or routerlogin.net via my computer which is connected with a c...
- May 14, 2016
ok. service call was alright. but i can tell that this whole thread wasnt taken into consideration.
but i figured it out. its kaspersky. uninstalled it, restarted browser, BAM. i can get into routerlogin. left it logged in and reinstalled my antivirus and all is well.
reinstalled latest firmware, power cycled everything. now i'll wait to see if the wireless drops. oh yeah, changed the channel back to 6. seems to go back to auto after firmware changes
elthon_abreu
Apr 16, 2016Aspirant
Hi,
I have the same issue. After a factory reset I can't access WebGUI.
DexterJB
Apr 17, 2016NETGEAR Moderator
Hi @elthon_abreu,
1. Are your devices still able to go online while connected to the router via wired or wireless?
2. Is the computer still able to get a valid IP from the router?
3. Are you still able to ping the router's IP?
4. Try disconnecting the modem from the router and have only the computer connected to the router then try to access the web UI.
5. You can also try setting a static IP for the computer that is connected to the router. Make sure it is within the IP address range of the router if you are still able to ping it.
Regards,
Dexter
Community Team