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r6300v2 problems
ive cycled my router and modem checked for updates on my router factory reset i cannot connect to my router through the IP address or routerlogin.net via my computer which is connected with a c...
ok. service call was alright. but i can tell that this whole thread wasnt taken into consideration.
but i figured it out. its kaspersky. uninstalled it, restarted browser, BAM. i can get into routerlogin. left it logged in and reinstalled my antivirus and all is well.
reinstalled latest firmware, power cycled everything. now i'll wait to see if the wireless drops. oh yeah, changed the channel back to 6. seems to go back to auto after firmware changes
Hi @marshun1,
1. Have you tried using www.routerlogin.net on the wired computer instead of the IP address?
2. Were you able to confirm if you are using the correct IP for the router?
3. Since your wireless devices can access the router UI, have you tried changing the wireless channel?
4. Does the issue persist on both bands (2.4GHz and 5GHz)?
5. What is the firmware version of the router?
Regards,
Dexter
Community Team
thanks for even replying to the thread i started.
i just had an idea. given my situation, would i be able to downgrade my firmware somehow?
I have the exact same issue in every single way. I too have the R6300v2 AC1750 Dual Band Gigabit router.
FIRMWARE Ver. 1.0.4.2_10.0.74 (latest firmware - maybe the cause?)
Issue started this year in 2016. I have had this router for almost three years working great.
Every few days both bands cut in and out. I have changed my channels etc. No change.
Being in IT for 20 years I can say this router is not working correctly anymore.
Last week I had to completely unplug the routers power for about two minutes and plug it back in to even get back on the internet.
Any HELP would be much appreciated!
Ben
Hi @marshun1,
Yes, you may flash another firmware as part of the isolation. You may refer to the links below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665Regards,
Dexter
Community Team
the button on the r6300v2 doesnt reset the firmware back.
also, i still cant connect to my router via my computer/desktop.
i guess theres just no way to fix this.
Hi @Ben_mt937,
1. Have you done a factory reset?
2. Have you tried re-flashing the firmware?
3. Did the issue occur with the previous firmware?
Regards,
Dexter
Community Team