R6300v2 Unable to log in

Dexter, after I did a mental ecaluation and decided that I had made no changes of any kind (including the password) since I installed the router, I did a factory reset - but I got the same error message as before.  I then logged in from another connected computer with routerlogin.net with the same results.  So i tried 192.168.1.1 and BINGO, got in.  I did a version update and now everything is back to where it was and I can see what is connected.

Thanks for the help