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kappa436's avatar
kappa436
Aspirant
Oct 26, 2016
Solved

R6300v2 Unable to log in

Troubleshooting
  • kappa436's avatar
    kappa436
    Nov 01, 2016

    Dexter, after I did a mental ecaluation and decided that I had made no changes of any kind (including the password) since I installed the router, I did a factory reset - but I got the same error message as before.  I then logged in from another connected computer with routerlogin.net with the same results.  So i tried 192.168.1.1 and BINGO, got in.  I did a version update and now everything is back to where it was and I can see what is connected.

     

    Thanks for the help

DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 31, 2016

Hi kappa436,

 

Thank you for responding. Please keep us posted on the results if resetting is an option.

 

Regards,

 

Dexter

Community Team

kappa436's avatar
kappa436
Aspirant
Nov 01, 2016

Dexter, after I did a mental ecaluation and decided that I had made no changes of any kind (including the password) since I installed the router, I did a factory reset - but I got the same error message as before.  I then logged in from another connected computer with routerlogin.net with the same results.  So i tried 192.168.1.1 and BINGO, got in.  I did a version update and now everything is back to where it was and I can see what is connected.

 

Thanks for the help

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Nov 02, 2016

    Hi kappa436,

     

    Thank you for the confirmation. Good to know it is working now.

     

    Regards,

     

    Dexter

    Community Team