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sweeney42002's avatar
sweeney42002
Follower
Jul 06, 2018
Solved

R6350 -ac1750 smart WiFi connection problems

I just purchased R6350 and having trouble getting wifi/and wired connection thru router working properly. I can connect a laptop computer directly to internet from provider and get 30mbps download/5m...
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Jul 11, 2018

    Hi sweeney42002,

     

    Welcome to the community!

     

    Please make sure that a factory reset is done after the firmware update and reconfigure the router. Please keep us posted if the issue persists.

     

    Dexter

    Community Team

     

DexterJB's avatar
DexterJB
NETGEAR Moderator
Jul 11, 2018

Hi sweeney42002,

 

Welcome to the community!

 

Please make sure that a factory reset is done after the firmware update and reconfigure the router. Please keep us posted if the issue persists.

 

Dexter

Community Team

 

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Jul 18, 2018

    Hi sweeney42002,

     

    I would like to follow up and check if you are still experiencing the issue.

     

    Regards,

     

    Dexter
    Community Team