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Forum Discussion
aliii
Dec 24, 2020Aspirant
r6350
During the update, the electricity turns off
aliii
Dec 24, 2020Aspirant
I updated and during the update the power went off
plemans
Dec 24, 2020Guru - Experienced User
the power went off in your home or on the router?
Are the leds on it doing anything?
Did the on/off button get hit?
- aliiiDec 25, 2020Aspirant
Power failure while updating the router
- plemansDec 26, 2020Guru - Experienced User
you're really giving minimum info.
so your power failed during an update.
What issues are you having?
Does the router not power on?
what are the led's on it doing ?
What have you tried doing ?
Have you tried a factory reset or 30/30/30 reset?
- aliiiJan 01, 2021Aspirant
The device failed during the update, and after that the network name does not appear and the router page cannot be entered
- aliiiJan 05, 2021Aspirant
only led power
- plemansJan 05, 2021Guru - Experienced User
did you try a 30/30/30 reset?
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash