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Forum Discussion
Amarillo
Mar 16, 2019Aspirant
R6400 - just used Nighthawk to update firmware to v1.0.1.46 and now I have no 2.4 ghz WIFI
I have the Netgear AC1750 Model R6400 (which is not in the dropdown). It was working perfectly until I installed the new firmware update.
This morning I got an email to update the firmware to ...
- Mar 16, 2019
Anytime you do an update its recommended to reset the router. Pulling the plug isn't resetting the router and can actually corrupt it if you're installing new firmware. Try doing a hardware reset and if it still doesn't work, downgrade the firmware and do a reset again. You can reset it under Advanced->administration->backup settings->Erase.
Try this and then go to the downgrade step if that doesn't work.
plemans
Mar 16, 2019Guru - Experienced User
Anytime you do an update its recommended to reset the router. Pulling the plug isn't resetting the router and can actually corrupt it if you're installing new firmware. Try doing a hardware reset and if it still doesn't work, downgrade the firmware and do a reset again. You can reset it under Advanced->administration->backup settings->Erase.
Try this and then go to the downgrade step if that doesn't work.
Amarillo
Mar 16, 2019Aspirant
Thanks!! I ended up doing the factory reset and it seems to be working now.
Thanks!!