NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jamis's avatar
jamis
Aspirant
Sep 23, 2015
Solved

R6400-100NAS with Roku3

Currently have a Roku3 streaming device and an ARRIS 6432 gateway supplied by our ISP.   After multiple attempts by the ISP's technicians, we cannot get the Roku3 to get access to the internet.  ISP says it's the fault of the Roku's support of DNS.  We had an ancient Linsys WP310WRT router that worked fine until it failed.  Am looking to replace the ARRIS gateway with a cable modem from the ISP and a Netgear R6400-100NAS router (or maybe the R7000-100NAS).  I need to know if either of these routers will play nice with the Roku3 device and if any special configuration options are required to do so.  Thank you.  Jim

  • jamis's avatar
    jamis
    Sep 25, 2015

    Just finished swapping out the IPS supplied ARRIS 6432 modem/router gateway for their ARRIS stand alone cable modem.  Insatlled the Netgear R6400 router and after setup, everything works great.  All WiFi devices in the house work, including the Roku3.  Setup of the router was really simple and the genie app works well. 

3 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi jamis,

     

    Both of the router models that you are considering should work with your Roku 3. You may have to confirm with Roku about the DNS support but as far as I know it should be able to utilize the DNS of whichever network it is connected to just like any other wired or wireless device.

     

    Regards,

     

    Dexter

    Community Team

    • jamis's avatar
      jamis
      Aspirant

      Just finished swapping out the IPS supplied ARRIS 6432 modem/router gateway for their ARRIS stand alone cable modem.  Insatlled the Netgear R6400 router and after setup, everything works great.  All WiFi devices in the house work, including the Roku3.  Setup of the router was really simple and the genie app works well. 

      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator

        Hi jamis,

         

        Good to know that it is working fine and that the setup worked out. Please feel free to contact support if you have any inquiry.

         

        Regards,

         

        Dexter

        Community Team