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R6400 AC1750 Smart WiFi Router -- Router update failed
Current version V1.0.1.6_1.0.4 New version V1.0.1.12_1.0.11 (Windows 8) Several failures. Initiated update from Genie. Then followed instructions to log into router, go to Advanced/A...
Hi TechLady,
You can try to manually update the router's firmware then reset and reconfigure the settings. You can check the links below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/23289
http://kb.netgear.com/app/answers/detail/a_id/24830Regards,
Dexter
Community Team
Hi TechLady,
You can try to manually update the router's firmware then reset and reconfigure the settings. You can check the links below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/23289
http://kb.netgear.com/app/answers/detail/a_id/24830
Regards,
Dexter
Community Team
Hello, Dexter, Thanks very much for your reply. I manually applied the current firmware, as you suggested, and all is well. I have to give you the feedback that the 2 articles you pointed me to (to manually install router firmware) are both about how to specifically allow or block individual wireless devices; however, you got me going in the right direction, and I found and followed this article which covered how to perform manual installation: R6400 Firmware Version 1.0.1.12 Article ID: 30765.
Thanks again,
TechLady |