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bemused59's avatar
bemused59
Aspirant
Jun 30, 2016
Solved

R6400 after firmware update, Genie tells me WiFi Connectivity Not Enabled... but I have wifi...?

In the course of troubleshooting connectivity issues after a power outage, I updated the firmware via NETGEAR Genie. Have all connectivity back, but on the "Home" page of the Genie, I have a STATUS: ...
  • DexterJB's avatar
    Jul 03, 2016

    Hi bemused59,

     

    The message on the "Home" page of the NETGEAR Genie indicates that either the device you are currently using does not have a wireless adapter or you have it disable/turned off. If you are using a laptop, it is possible that it has a physical wireless switch that needs to be toggled on or off. I recommend checking the user manual for that.

     

    Regards,

     

    Dexter

    Community Team