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Forum Discussion
NotAnITgenius
Mar 24, 2019Aspirant
R6400 FIRMWARE UPGRADE v1.0.1.46_1.0.32 = REDUCED WIfI COVERAGE AREA
Updated R6400 Router to recommended firmware V1.0.1.46_1.0.32 and immediately noticed a reduced WiFi coverage area for all peripherals that tried to connect. Is there a way to reverse the upgrade?
- Mar 31, 2019
Was able to get good WiFi coverage/signal back after upgrading firmware, but it required a HARD RESET of the router and I had to re-configure all my equipment to access it. Happy that I got it fixed. NOT Happy that it took a full day to get everything re-configured. NETGEAR PLEASE FIX YOUR FIRMWARE UPDATE TO KEEP ALL SETTINGS IN PLACE WHEN AN UPGRADE IS COMPLETED, or at least warn the user of the specific settings that are not compatible with the update and may have to be re-configured after the update.
NotAnITgenius
Mar 31, 2019Aspirant
Was able to get good WiFi coverage/signal back after upgrading firmware, but it required a HARD RESET of the router and I had to re-configure all my equipment to access it. Happy that I got it fixed. NOT Happy that it took a full day to get everything re-configured. NETGEAR PLEASE FIX YOUR FIRMWARE UPDATE TO KEEP ALL SETTINGS IN PLACE WHEN AN UPGRADE IS COMPLETED, or at least warn the user of the specific settings that are not compatible with the update and may have to be re-configured after the update.
michaelkenward
Apr 07, 2019Guru - Experienced User
NotAnITgenius wrote:
NETGEAR PLEASE FIX YOUR FIRMWARE UPDATE TO KEEP ALL SETTINGS IN PLACE WHEN AN UPGRADE IS COMPLETED, or at least warn the user of the specific settings that are not compatible with the update and may have to be re-configured after the update.
What you really mean is "Network industry please fix...." They all do the same thing, probably because they all but their chips from the same handful of suppliers.
This is why experienced users have screen grabs of their settings for future reference. Meanwhile, add your vote here:
Never rebuild a configuration from scratch again! - NETGEAR Communities
As I say, it seems to be an industry wide problem. You can't export and reimport bits of the configuration.
By the way, the release notes for the latest firmware for your device clearly state:
Write down all the settings which you changed from the default values, since you may need to re-enter them manually.