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IndianaMark's avatar
IndianaMark
Aspirant
Jan 30, 2017
Solved

R6400 firmware V1.0.1.20_1.0.16 GUI V1.0.1.20_2.1.38.1 Netgear Genie won't log in

So, Netgear support won't talk to me since my router is more than 90 days old...  Nice!  After the last firmware upgrade, Netgear Genie will not log into OpenDNS for Parental Controls.   I can log in...
  • IndianaMark's avatar
    IndianaMark
    Feb 01, 2017

    The older version of Netgear Genie did not help.  It was the firmware.

     

    I rolled back the firmware to version 18 and everything works fine.

     

    There is certainly a problem with version 20 firmware.