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hypnoregression's avatar
hypnoregression
Follower
Feb 04, 2017
Solved

R6400 Genie will not go to the Basic Button for ports

OK first am I in the wrong place? My R6400 router not on the list   In any event, I have a R6400 connected to cable This is wired to a Mac Mini late 2009 2.26 Ghz) running OS X 10.11.7 OSX Server...
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Feb 07, 2017

    Hi hypnoregression,

     

    The port forwarding/triggering option is under the Advanced tab (Advanced > Advanced Setup > Port Forwarding/ Port Triggering). You can also try using another browser. Also, we do not recommend updating the firmware if you are remotely located from the router.

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Feb 10, 2017

Hi hypnoregression,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team