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Forum Discussion
r6400 gets error message “trouble finding site”
Setup Home network on satellite connection through a modem Satellite service provided by Viasat thru CTESC Modem: Surfbeam 2 Satellite Modem, Model KM4100 Netgear AC1750 smart wi-fi router (...
Has a factory reset and setup from scratch been performed since this started?
Is there any security features on the router that are enabled like Armor or any parental controls?
What Firmware version is currently loaded?
We did do a factory reset on both the modem and the router.
We do not use Armor or any other router security programs - just Avast for the computer itself. But even if we did, access control shouldn’t be the problem since it doesn’t block us every time.
We have no children at home, so no parental controls.
Firmware version V1.0.1.74_1.0.48 (listed under setup in my original post)
Is this a recent problem that just appeared or has this been a on going problem?
It is fairly recent. Don’t know exactly when it happened since things around here have been rather hectic – maybe a month or so ago?? We’ve had the router since 2016 with no problems until this showed up.