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unixdude's avatar
unixdude
Aspirant
Aug 16, 2017
Solved

R6400 Lost Configuration on Reboot Everytime

Everytime I reboot my router or if I lose power I lost my wifi network configuration where the gateway ip address, and the subnet I've assigned.   When I assign 192.168.100.0  it always defaults ba...
Troubleshooting
unixdude's avatar
unixdude
Aspirant
Aug 17, 2017

I have another device on my network I have at 192.168.1.1 and I don't want my router to start using that address.  I tell the software that the router is 192.168.100.10, and all new devices  use 192.168.100.20+ (That way I'm using a different subnet than the other device).  When it reboots it should maintain those settings but it reverts back to 192.168.1.1 and all the devices start connecting as 192.168.1.2, .3, .4 and etc.

 

DexterJB's avatar
DexterJB
NETGEAR Moderator
Aug 21, 2017

Hi unixdude,

 

1. What is the firmware version of the router?

2. Have you tried resetting the router to factory defaults?

3. Please make sure that the router is not set to AP mode.

 

Regards,

 

Dexter

Community Team

  • unixdude's avatar
    unixdude
    Aspirant
    Aug 22, 2017

    Dexter,

     

    The version is V1.0.1.24_1.0.18.  I did see the AP node was on.  I'll turn it off and see if that fixes the issue and reboot the router.   That must be a default setting on the router with the AP mode on.  

     

    Also, when I rebooted the router it was a normal reboot not default settings.  The other thing I noticed is a few times the router was rebooted somehow by loss of power or the os decided to reboot and it came back wth the default settings.  

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Aug 24, 2017

    Hi unixdude,

     

    Thank you for the update. The device is set to router mode by default and not in AP mode. It is possible that it is setting itself up in AP mode during boot up since it is detecting that it is within the same IP range as the your other router. You can try configuring the device's IP first before connecting it to your other router.

     

    Regards,


    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Aug 28, 2017

      Hi unixdude,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team

      • unixdude's avatar
        unixdude
        Aspirant
        Aug 28, 2017

        Hi Dexter

         

        Thanks for following up. I tried to change the ap mode but I can't find where to in the GUI. It appears it's finding another router and automatically turning on ap mode. I can see in the wireless configuration it's on but I can't find where to turn it off

         

        Let me know

         

        thanks