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ajseller's avatar
ajseller
Follower
Oct 06, 2022

R6400 Lost Wifi

My NETGEAR R6400 has an orange light 2nd to the left of the router (left side) and an orange light on the number 3. I am able to see the network on my settings but it will say "connected without internet ".

I tried rebooting, removing power cord on both router and modem, turning on/off, nighthawk app, etc and STILL won't connect to internet.

Help please.

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Oct 06, 2022

    1. what modem/gateway is it connected to? 

    2. whats connected to port 3? Usually if thats amber and not white, its indicating its only connecting at 10/100mbps and not gigabit

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Oct 07, 2022
    ajseller wrote:

    I tried rebooting ...

    The whole network?

     

    Be sure to restart your network in this sequence:

    • Turn off and unplug modem.
    • Turn off router and computers.
    • Plug in and turn on modem. Wait 2 minutes for it to connect.
    • Turn on the router and wait 2 minutes for it to connect.
    • Turn on computers and rest of network.