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Forum Discussion
R6400 or R6400v2
Does Netgear support monitor these forums? Hope so. I might have an issue that some folks have discussed on these forums; it seems my firmware is not at the correct level (current firmware on router ...
josephk1 wrote:
Does Netgear support monitor these forums?
This is essentially a user-to-user forum, with some input from a small band of Netgear techies. You can try the official channels for support, but be warned that after 90 days they will want money before talking to you. Much easier to try to sort it out here before you open your wallet.
My serial # is 4B366B77A4752. Is this a model R6400 or R6400v2?
Look at the label on the bottom. If it is V2 it will say so. If it says nothing it is V1.
(current firmware on router is 1.0.2.34_1.0.22 which is higher than what is posted on the R6400 support page, 1.0.1.78.
That firmware is for the V" router and is about seven years old, and about 20 versions behind the newest.
R6400v2 Firmware Version 1.0.2.34 - NETGEAR Support
The newest version is two years old:
R6400v2 Firmware Version 1.0.4.128 - NETGEAR Support
You may have to go through some intermediate versions if you can't get there in one giant leap.
Just another user with time on their hands.