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Forum Discussion
megden
Mar 31, 2017Follower
R6400 Router 2.4ghz not working, but 5ghz is fine
Purchased Router and installed Dec 2016. Has worked fine until 3 weeks ago when 2.4ghz kept dropping internet. I have reset the router, rebooted, restored to factory default settings, tested my mod...
- May 17, 2017
Hi kywest,
You can try re-flashing the firmware of the router then do factory reset. The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665Regards,
Dexter
Community Team
Ron3184
Jun 06, 2017Aspirant
1. Yes all devices. Laptop, cell phone, thermostat.
2. Ok have. It was on auto and ran a Wi-Fi scanner and am on channel 10. No one is using that channel in the surrounding area
3. They don't even connect to the network. When I first reset it. It connected to the network, but couldn't connect to the internet after setting configurations and reboot(laptop)
2. Ok have. It was on auto and ran a Wi-Fi scanner and am on channel 10. No one is using that channel in the surrounding area
3. They don't even connect to the network. When I first reset it. It connected to the network, but couldn't connect to the internet after setting configurations and reboot(laptop)