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R6400 Router 2.4ghz not working, but 5ghz is fine
Purchased Router and installed Dec 2016. Has worked fine until 3 weeks ago when 2.4ghz kept dropping internet. I have reset the router, rebooted, restored to factory default settings, tested my mod...
Hi kywest,
You can try re-flashing the firmware of the router then do factory reset. The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665Regards,
Dexter
Community Team
Hi,
I have the R6400 firmware v 1.0.1.24 and I have the same issue. 2.4 not working anymore, can see network but cannot connect. Worked fine until about 2 weeks ago, have tried rebooting and changing channels so far. The guest network doesn't work either, 5g is fine,
Please help!
Thanks
Max
I have the R6400 firmware v 1.0.1.24 and I have the same issue. 2.4 not working anymore, can see network but cannot connect. Worked fine until about 2 weeks ago, have tried rebooting and changing channels so far. The guest network doesn't work either, 5g is fine,
Please help!
Thanks
Max
Macks,
Same thing happened to me. First for the 2.4 GHZ network just deactivate the password and see if your devices connect. If that works then factory reset the router. Reprogram it w/ all your settings again and then see if it connects. Netgear had me do that worked for me and all devices are connected back to the 2.4 GHz network. I then updated the firmware as well and haven't had an issue in over 2 weeks.