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PabloPicasso's avatar
PabloPicasso
Tutor
May 13, 2018
Solved

R6400 V2 dropping internet after longer lack of activity

Hi!   I have 6400v2 with V1.0.2.52_1.0.39 firmware. (which was upgraded during my usage). But since the beginning I have a problem with the device,  mainly it's turning off the internet after lon...
Troubleshooting
  • PabloPicasso's avatar
    PabloPicasso
    Sep 30, 2018

    Hi all,

     

    hint for others, as suggested by michaelkenward, resetting to factory defaults after firmware upgrade solved the problem.

    Thanks all!

michaelkenward's avatar
michaelkenward
Guru - Experienced User
May 13, 2018

What do the LEDs on the front look like when the internet goes off?

 

Have you ever tried a factory reset on the device?

 

There is a manual for the R6400v2 somewhere at the end of this link:

 

>>>> R6400v2 | Product | Support | NETGEAR <<<<

 

PabloPicasso's avatar
PabloPicasso
Tutor
Sep 30, 2018

Hi all,

 

hint for others, as suggested by michaelkenward, resetting to factory defaults after firmware upgrade solved the problem.

Thanks all!

  • -JD's avatar
    -JD
    Aspirant
    Oct 01, 2018