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Forum Discussion
Mamacom
Sep 24, 2017Aspirant
R6400 WiFi not working
My WiFi calling used to work with previous router (Motorola) I have Netgear R6400 on Comcast Firmware Version V1.0.1.24_1.0.18 WiFi it self works great. My Phone is Sprint LG Stilus The WiFi c...
- Sep 24, 2017
Found the solution on the web...and it works for me :)
You must enable IPSec Passthrough on the NAT Passthrough tab in the WAN section.
In english....
Go to Advanced ..
WAN setup..
Last line NAT filtering
Switch it from Secured to Open !
Why would Netgear have it on Secured whereby blocking WiFi calling in their Factory set up is a mistery to me.
Mamacom
Sep 24, 2017Aspirant
Found the solution on the web...and it works for me :)
You must enable IPSec Passthrough on the NAT Passthrough tab in the WAN section.
In english....
Go to Advanced ..
WAN setup..
Last line NAT filtering
Switch it from Secured to Open !
Why would Netgear have it on Secured whereby blocking WiFi calling in their Factory set up is a mistery to me.
michaelkenward
Sep 24, 2017Guru - Experienced User
Is "wifi calling" using wifi instead of your mobile service?
I can't find this in my stash of Netgear manuals. Maybe it is a new concept to Netgear. It does not seem to be something that all phones can do.
- MamacomSep 24, 2017Aspirant
michaelkenward wrote:Is "wifi calling" using wifi instead of your mobile service?
I can't find this in my stash of Netgear manuals. Maybe it is a new concept to Netgear. It does not seem to be something that all phones can do.
I do not know, not an expert,
but as soon I switched the NAT from Secured to Open, it works on my Sprint LG phone. It has a separte WiFi On/Off, and that one was working.
The WiFi calling is also a On/Off but was not working
- MamacomSep 24, 2017Aspirant
I think is is using purely WiFi signal not Sprint phone network for WiFi calling.
- michaelkenwardSep 25, 2017Guru - Experienced User
Mamacom wrote:I think is is using purely WiFi signal not Sprint phone network for WiFi calling.
Thanks. That was how I interpreted the Google hits I found. It seems to something that only some phones offer. Mine doesn't. It isn't something that Netgear mentions.
Reading various things suggests that WiFi calling depends on the phone and the network. In reality it is another flavour of "voice over Internet", but without the need for any fancy apps.
As with other wifi stuff, it can be difficult working out whether it is the wifi source that is misconfigured or the wifi client. As in the case of people who turn here asking "Why isn't my 5GHz Netgear signal showing up on my laptop?" Er, because your laptop cannot see 5GHz wifi.
A search here of "WiFi calling" finds a bunch of messages on the topic. Unfortunately, there doesn't seem to be a "Do this" answer, just things like this:
Re: How do I enable Verizon Wifi calling on my Nig... - NETGEAR Communities
That one says:
Wifi calling has NOTHING to do with any settings in the router. U simply need a wifi calling supported phone and a wifi connection.
Not sure that I would tale that as the last word. It could really use a Netgear FAQ.