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Forum Discussion
afterglow727
Jan 13, 2023Aspirant
[R6400] Wired Works, Wireless drops out frequently during day
I've got an R6400 handling wired and wireless networking in my small apartment. Always once a day, sometimes twice a day, all wireless devices will lose wireless internet connectivity, and I will...
michaelkenward
Jan 13, 2023Guru
afterglow727 wrote:
I've got an R6400 handling wired and wireless networking in my small apartment.
Router firmware: V1.0.4.128_10.0.104
That firmware is for the R6400 V2.
afterglow727 wrote:
Always once a day, sometimes twice a day, all wireless devices will lose wireless internet connectivity, and I will need to restart my router to restore wireless networking.
What symptoms do you see? Do the WiFi router's LEDs go off?
The first thing to try is a factory reset followed by a fresh setup.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
The factory reset is more a "witchcraft" move than a technically informed solution, but it does seem to fix problems, especially on the wifi front. It is also the first thing that Netgear support will recommend.
afterglow727
Jan 13, 2023Aspirant
michaelkenward wrote:That firmware is for the R6400 V2.
Ah yes, that is correct. I have an R6400v2, not an R6400.
michaelkenward wrote:What symptoms do you see? Do the WiFi router's LEDs go off?
The first thing to try is a factory reset followed by a fresh setup.
Symptom-wise, my devices still maintain their connection to the wireless network when the trouble begins, but they'll cease connecting through to the internet (and will complain "[WiFi Network] doesn't appear to be connected to the internet, keep trying?"). If memory serves, the LEDs don't indicate there is a problem. I will double check this.
I'll do a factory reset and setup, note the LEDs when all is working, and compare to the LEDs when it fails. (And if it doesn't fail, then case closed!).
Thank you!