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Forum Discussion
RobertSearl
Jul 04, 2021Aspirant
r6400
I installed the latest update: Firmware Version V1.0.1.72_1.0.45 Now I get messages like: "This site can’t be reached Check if there is a typo in login.gmx.com. If spelling is correct, try ...
Schneckre
Aug 23, 2021Aspirant
I have the same problem, but mine began after pressing a blue update button in the Night Hawk App. it updated to version: V1.0.1.74_1.0.48
It's driving us crazy. Need a fix. Trying to work form home.
- plemansAug 23, 2021Guru - Experienced User
Schneckre did you try the downgrade as recommended?
If so and you're still having issues, start your own thread so we can individualize the help and not confuse your info with the OP's.
- SchneckreAug 23, 2021Aspirant
Nervous about attempting dowgrade (Wife and Daughter work from home). I haven't found detailed instructions for this process. I have downloaded V1.0.1.72. Tried to print page 133 from the manual, I now get a printer connection error. It's a mess.
- plemansAug 23, 2021Guru - Experienced User
Downgrading is pretty easy. download the firmware version you want, extract it.
then follow the manual firmware update process but use the older firmware.
I usually advise people to do a factory reset afterwards but you can try it without.
I would advise using a hardwired connection (ethernet) for best results.
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router