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Forum Discussion
Redoctober
Sep 13, 2017Follower
R6400v2 - Dashes under SSID Column in Genie/no internet connectivity
I have an R6400v2 whose firmware is up to date (checked through the Genie.....says there is no new firmware). Just yesterday, certain wireless clients were unable to access the internet, but were con...
- Sep 14, 2017
Hi Redoctober,
Please try re-flashing the latest firmware then do a factory reset. The steps are linked below.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665Regards,
Dexter
Community Team
DexterJB
Sep 14, 2017NETGEAR Moderator
Hi Redoctober,
Please try re-flashing the latest firmware then do a factory reset. The steps are linked below.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
DexterJB
Sep 17, 2017NETGEAR Moderator
Hi Redoctober,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team