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Forum Discussion
Emilyyyyy
Jan 08, 2024Follower
R6400v2 -
Hi guys, I’m staying at a family members house and the internet has completely stopped. I’m unsure of what to do as I’ve never dealt with this type of modem. Any tips or tricks would be great as I hav...
michaelkenward
Jan 08, 2024Guru - Experienced User
Emilyyyyy wrote:
Hi guys, I’m staying at a family members house and the internet has completely stopped.
The R6400v2 is a router, not a modem.
Start by looking for the modem/ONT/gateway that connects this router to the Internet and check that it is working as expected.