NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R6400v2 AC1750 Smart WiFi Router 802.11ac
I gave away my router and need to unregister it for the new owner. Unfortunately, it's no longer in my possession and is not connected to my wifi, either. I can't unregister on my iphone without a co...
HEA wrote:
I gave away my router and need to unregister it for the new owner.
Why? The only benefits of registering a router is to get free support for 90 days and the year (or more) warranty. This does not apply to a second hand router.
Did you set up your router for Anywhere Access (previously known as Remote Access) so that you could use the Netgear Cloud to manage your R6400v2 over the Internet?
If so, then you may need to ask someone to remove your router from MyNetgear. But, if you did sign up for that, you can deal with that if the new user has problems.
As to using the router, the new owner does not need to do anything beyond a "factory reset" – to remove any old settings – and then to set the thing up as if it has just come our of the box.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support