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Forum Discussion
R6400v2 Can't connect to the router itself
R6400v2 Installed firmware update which caused delays in connecting to websites or wouldn't connect at all. Tried logging onto the router to check the settings but it wouldn't connect to the router. ...
Also have this problem after installing firmware V1.0.4.122_10.0.95.
Ah ha.. another log in porblem!
Dougaday says:
took too long to respond". I tried .1 and .0 with the same results. Please note: I am not even getting the router login screen.
The modem should be on the WAN side and the login GUI is on the LAN side, so what does the modem have to do with the inablilty to log in to the web GUI on the LAN side?
See more posts at:
Tvestra wrote:
The modem should be on the WAN side and the login GUI is on the LAN side, so what does the modem have to do with the inablilty to log in to the web GUI on the LAN side?
Why is everyone so keen to hide the details of their modems?
Yes, the modem is on the WAN side, but the modem and router have to work together. For example, when someone installs a router, among irther settings it has to establish a local IP address during the setup process. There are times when the router says to itself "aha, something on the WAN side is already using the IP address I want, let's use an alternative". If it does that, then the usual addresses for getting at the router's GUI wont work and people would see login failures.
This is not theory. It has happened before now after firmware updates.
If you want Netgear to take these reports seriously – there are ways of pushing problems up the support ladder – then you have to rule out possible issues. Otherwise we risk wasting their time.
If you don't want to do that, fine. It is your funeral. But don't expect anyone to pay much attention to your complaints.
